Frequently Asked Questions

Q: Who needs CPR, First Aid, or AED Training?

 A:  The Federal Occupational safety and Health Administration (OSHA) and a  number of State and Federal Regulatory agencies require many occupations  to maintain current training in CPR and First Aid. Additionally, many  employers want their employees trained even if it's not required. Some  industry examples include: construction workers/foremen, manufacturing,  teachers and coaches, childcare employees, fitness trainers, lifeguards,  Emergency Response Team members, church/community groups and healthcare  workers. Realistically everyone needs to know CPR!

Q: How long is my certification good for?

A: CPR/AED and First Aid certifications from the American Heart Association are valid for two years.

Q: Which CPR AED course is right for me?

 A:  CPR training typically covers care  for adult, child and infant cardiac and choking emergencies. AED  (automated external defibrillator) training is included in all CPR  classes. CPR is broken down into 2 categories: Healthcare Provider and Heartsaver.

  1. Healthcare Providers require additional  skills in their CPR classes. This class is appropriate for doctors, nurses or anyone who works in a healthcare environment.
  2. Heartsaver Classes are for Lay  Rescuers: This is everybody else and typically includes: Personal  Trainers, Teachers, Scout Leaders, Coaches, Corporate Safety personnel,  new parents and anyone with an interest in learning CPR.

Q: I have a disability and can't perform all the skills. Can I be certified?

 A: No. CPR/AED and First Aid certifications require that students must pass a skills test. Students who cannot perform the skills are not issued certification cards. However, a person with a disability can perform many of the skills as well as guide another rescuer through the  steps. Even though a person may not be able to complete the certification  requirements, it is still a good idea to complete as much of the  training as possible. Students who are recovering from a temporary  injury that prevents their full participation in a class are encouraged  to reschedule their class to another day or time when they will be able  to participate.  

Q: Can training be provided at our location?

 A: Yes! All of our classes typically take place at work sites. It can be  difficult to find a class at a training center. That is why we bring  the class to you. We have all the necessary practice equipment and are  happy to bring it to your office.

Q: What do I need to bring to class?

 A: There are several things to consider bringing when getting ready to come to class. 

  • A snack and/or a beverage
  • Wear comfortable clothing as you will get on the floor to work on the mannequins. 
  • Avoid heavy perfumes or lotions for the comfort of all concerned. 

Q: When will I receive my card?

As of 2018, all cards are now electronic.  You will receive an email with detailed instructions from the AHA within 3-7 days of your classes on how to collect your card.  

Q: How do I get another copy of my card if it's missing, lost or damaged?

A: Simply reprint your card from your account on the AHA website. 

Q: What is your cancellation policy?

A: We understand that extenuating circumstances may prevent someone from  attending a class. Reservation changes may be made with no charge up to  48 hours prior to the class. After that time, you (or your  organization) forfeit that tuition.  

Q: What is your Late policy?

A: Latecomers will need to reschedule.  We cannot allow someone into  the class once it has started. Please call as soon as you know that  you're running late or are lost so that arrangements can be made  promptly.  

Q: What is your inclement weather policy?

A: We follow Fairfax County schools. If the schools are closed, training  will be cancelled for the day. Every effort will be made to reschedule  the class within 30 days at a time convenient for all concerned. If the schools opt for a delayed opening, a decision will be made on whether to  hold the class as scheduled or to reschedule for another day or time. 

Q: Am I covered by the Good Samaritan Law?

A: The good Samaritan Law is different in every state. Generally, trained rescuers are covered by this law as long as they meet these parameters.  

•  Act in good faith (responding voluntarily) 

•  Stay within the scope of your training 

•  Stay with the victim until someone of equal or greater training arrives.